Support/Technology/Sync 3

Ford SYNC 3

Third Time. A Charm.

SYNC® is a fully integrated, voice-activated communications and information system that bridges the gap between your world and your vehicle.

The One Question Everyone Asks

Whether it’s a new Ford vehicle pairing, a new device or re-pairing an existing one, one of the most popular questions we get is: How do I pair my phone with SYNC 3? Find out how by watching the video or read our detailed instructions.

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The More You Know

How do I change the automatic software update settings with SYNC?

This easy-to-follow video will explain how to update your vehicle’s SYNC software system using an available Wi-Fi.
A SYNC® screen showing a keyboard and password field.

What is the Ford+Alexa App?

This video will explain how to set up Ford+Alexa devices so you can take their capabilities on the road...
A SYNC® screen showing an App page with an Amazon Alexa icon.

Learn the controls for SYNC 3

If your vehicle is equipped with SYNC 3 and the ambient lighting feature, you can set the mood in your vehicle’s...
A dark image from the front passenger's perspective of a large, illuminated SYNC® screen and illuminated driver's side footwell.

Download FordPass® App

Put true connectivity in the palm of your hand.

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SYNC 3 Settings overview

Every road trip, long or short, comes with its share of twists, turns, pit stops and more. Find out how SYNC 3 Navigation with optional Navigation system...
A SYNC® 3 Navigation screen showing a trip in progress.

How do I connect Apple CarPlay to SYNC?

Now you can see and use your favorite compatible iPhone® apps on your SYNC touchscreen. Just pair your smartphone and let the tech do the rest.
A SYNC® 3 screen showing eight different Apple Apps.

SYNC® 3 plus Android Auto™

Now you can see and use compatible Android™ device apps on your SYNC touchscreen. Just pair your smartphone and let the tech do the rest.
A SYNC® 3 screen showing an Android Auto notification.
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Quick Start Guide

Getting Started With SYNC 3

SYNC 3 Settings Overview

Learn the Controls For SYNC 3

Ford SYNC® and Navigation Updates

SYNC Master Reset

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FAQs

Is there a reported vulnerability in Ford SYNC 3?

We are committed to working with security researchers, our suppliers and other vehicle manufacturers to ensure the security of our products and the enterprise as a whole.  Ford recently verified a potential  SYNC 3 vulnerability after our supplier disclosed it to us. To date, there have been no reported incidents related to this. For more details, please visit media.ford.com. 

How is the security of Ford SYNC 3 being addressed?

Ford will soon issue a software patch that will be available online for download and installation via USB. In the interim, if you remain concerned, you can simply turn off the Wi-Fi capability through the SYNC 3 infotainment system’s Settings menu. Instructions to turn off Wi-Fi in SYNC 3 can be found here.

How do I set favorite vehicle locations using SYNC 3?

The SYNC 3 with optional system allows users to create a list of favorite destinations so you can access home, work or other routes easily.

How can I run a Vehicle Health Report?

For detailed directions on how to run a vehicle health report, visit our dedicated information page here.

What phones are compatible with SYNC 3?

Any Bluetooth®-enabled smartphone or tablet is compatible with SYNC, provided it is running on compatible software.

  1. aDon’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
  2. bCommands may vary by phone and AppLink software.
  3. cFordPass, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.
  4. dVehicle Health Alerts require SYNC 3 version 2.0 or higher and a data connection via a mobile device or FordPass Connect.™ See SYNC interface, a dealer or a Ford Guide for more information. Aftermarket on-board diagnostic devices may interfere with various vehicle systems, including Vehicle Health Report and 911 Assist.® To avoid interference, remove the device or contact the device maker for more information on compatibility.

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