Register for Ford Energy Rewards by going to the Ford Energy Rewards website and searching for a program in your zip code. Ford Energy Rewards is available for TXU Energy customers at the Free EV Miles for Ford Drivers website.
Important: TXU Energy enrollment steps may vary. For additional assistance, see TXU Energy Free EV Miles for Ford Drivers.
Enrolling in Ford Energy Rewards
- Go to the Ford Energy Rewards website.
- Enter your zip code to look up your utility program.
- Review the features of your area's program and click Enroll/Apply.
- Log in to your Ford account.
- Verify your account details, including:
- Name
- Mobile Number
- Address
- Utility Account Holder Name
- Utility Account Number. This is optional information that may speed up the application process.
- Read and agree to:
- The Ford Utility Program Terms and Conditions.
- Share contact information and vehicle charging data with your utility provider.
- Your utility provider's Terms and Conditions.
- Click Submit.
Your application is automatically sent to your utility provider. You will receive an enrollment confirmation from your provider once they verify and confirm your enrollment typically within 10 business days.
Troubleshooting Ford Energy Rewards Enrollment
See the questions below for answers to common issues with Ford Energy Rewards enrollment.
Why am I unable to find my utility provider?
Visit the Ford Energy Rewards website and search for a program in your zip code.
If your provider is not shown in your zip code, you cannot enroll in Ford Energy Rewards at this time.
If no program exists for your zip code, you can enter an email address to be informed when a program becomes available.
What do I do if my enrollment cannot be confirmed or it is taking a long time?
If your provider cannot confirm your Ford Energy Rewards enrollment or your enrollment is delayed, confirm that your electric vehicle's (EV) Connectivity Settings are turned on in your vehicle.
Who do I contact if I still have issues getting confirmed enrollment in Ford Energy Rewards?
If you are still having issues with your Ford Energy Rewards service, contact your utility provider for additional support. Utility contact information is available on your account dashboard at www.ford.com/fordenergyrewards/dashboard.
You can also call us at 1-800-392-3673 or sign up for 24/7 Live Support via text message at http://go.ford/247livesupport.
For assistance with TXU Energy Free EV Miles, visit the TXU Energy program website.