How do I lock and unlock my Ford charge station?

You can lock or unlock your Ford charge station using the FordPass®* App to ensure others are not using your station without your permission. This feature is only available on the Ford Connected Charge Station.

Locking and Unlocking a Charger

Confirm your FordPass experience, and select from the options below:

FordPass 5.X Experience

To lock or unlock your charger:

  1. Log in to your FordPass App.
  2. Select Energy.
  3. Tap Charge Station.
  4. Tap Settings.
  5. Press the Lock/Unlock slider to move it:
    • To the right to lock your charger.
    • To the left to unlock your charger.

Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects. 

FordPass 4.X Experience

To lock or unlock your charger:

  1. Log in to your FordPass App.
  2. Navigate to the Account screen.
  3. Select the Charge Station tile. 
  4. Tap Settings.
  5. Tap the Lock/Unlock slider and move it:
    • To the right to lock your charger.
    • To the left to unlock your charger.

Note: The Auto Unlock setting is enabled by default, which automatically unlocks your Charge Station when your vehicle connects. 

Additional Information

How do I view the charging details for my Ford charge station?
How do I change the charge rate of my Ford charge station?
How do I update the address associated with my Ford charge station?


*FordPass App, compatible with select smartphone platforms, is available through a download. Message and data rates may apply.