Support>Electric Vehicles>Public Charging>How do I start or stop a charge session for my Ford electric vehicle?

How do I start or stop a charge session for my Ford electric vehicle?

You can control your charging session with the FordPass®* App or Public Charging App on your vehicle's touchscreen.

Starting and Stopping a Charging Session

Select from the options below to learn how to start and stop a charge session for your Ford electric vehicle (EV):

Using the Public Charging App (in-vehicle)

  1. Select the Home button on your vehicle's touchscreen.
  2. Tap Public Charging.

  3. Select the charger location.

    The Public Charging App with a red box surround a charge station name and options.

     

    • If you are greater than 50 meters away, tap the navigation button for directions to the charger. Tap I'm Here Now when you arrive.
    • If you are less than 50 meters away, go to the next step.

  4. Match the name and number on the charger to the one in the Public Charging App and tap Activate.

    The Public Charging App with a expanded view of a public charger. A red box surrounds the Activate button next to a stall at the charger.
  5. Plug in the charger once the "Activate" button changes to "Plug In".

  6. Press Stop in the Public Charging App or press the Stop button in your vehicle's charge port once your vehicle reaches the desired charge level. 

    The Public Charging App. A red box surrounds the Stop button next to a public charger stall ID.
  7. Unplug the charger once the "Stop" button changes to "Unplug".

Using the FordPass App

  1. Open FordPass and tap Energy.

    The FordPass App landing page with an F-150 Lightning above the remote controls. A red box surrounds the Energy icon.

     

  2. Select Public Charging.

    The FordPass App Energy screen. A red box surrounds the Public Charging option.

     

  3. Use the search field or select for nearby public chargers.

    The FordPass App map searching for public charging.

  4. Match the name or number on the charger to the one on FordPass and tap Activate.

    FordPass list view of public chargers. A red box surrounds the activate button.
  5. Plug in your vehicle when indicated by FordPass.
  6. Press the Stop button located in your vehicle's charge port once your vehicle reaches the desired charge level.
  7. Unplug the charging cord once the station indicates the session is over.

Note: FordPass offers additional options to stop your charging session for AC Level 1 and Level 2 charging locations:

  • If you saved the charging location, tap Stop on the FordPass Vehicle screen or Energy screen.
  • Otherwise, tap Stop on the FordPass Vehicle screen.

Additional Information

How do I enable Plug & Charge?
Can I charge at a Tesla Supercharger?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.