Support>Electric Vehicles>Public Charging>How do I use the fast charging adapter (NACS)?

How do I charge my Ford electric vehicle with my Fast Charging Adapter?

Charge your all-electric Ford vehicle at an upgraded Tesla Supercharger using your Fast Charging Adapter and either the FordPass App® or the Public Charging App on your vehicle's touchscreen.

There are two Ford-approved fast charging adapters. They perform and operate the same.

An image of the Ford Fast Charging Adapter and Fast Charging Adapter on a white background

View the video below to learn how to use your Fast Charging Adapter:

How to Start Charging:

Use the FordPass App or your in-vehicle Public Charging App to find upgraded Tesla Superchargers.    Attach adapter to Tesla Supercharger cord. Push until you hear a click.    Open your EV's charge port door and flip down the dust cap.    Push connected adapter into charge port until it clocks. With Plug & Charge, charging starts automatically.

How to Disconnect the Adapter:

Stop charge by pressing unlock on the vehicle charge port.    Release. Remove adapter from the charge port using the release button/level on top of the adapter.    Detach the adapter from the Tesla Supercharger cord by pressing the cable release.

Important: 

  • Do not attempt to remove the charging cable from the Fast Charging Adapter while the adapter is still attached to your vehicle.
  • Do not attempt to remove a charging cable or adapter from your vehicle before it is unlocked. Doing so can lead to damage to your vehicle, the charging cable, or adapter.

If you encounter issues starting your charging session:

Use FordPass or the Public Charging App to make sure the Tesla Supercharger you are trying to use is compatible with your Ford EV. Not all Tesla Superchargers are compatible with non-Tesla EVs.

If you are at an upgraded Tesla Supercharger and the charger is not starting, try the following:

  1. Check for connection issues: 
    1. Unplug the Fast Charging Adapter from your vehicle.
    2. Unplug the Tesla Supercharger cable from the Fast Charging Adapter.
    3. Confirm that all connections are undamaged and free of debris.
    4. Try the session again.
  2. Try activating the Tesla Supercharger with FordPass or the Public Charging App on your vehicle’s touchscreen if Plug & Charge does not automatically activate a charging session.
  3. Move to another Tesla Supercharger.

If you are still unable to charge using the BlueOval Charge Network, your account may be suspended for payment-related issues. To check, visit the connected services webpage. If your account is listed as "On Hold," follow the steps shown to restore your BlueOval Charge Network account.

For more assistance, contact our Customer Relationship Center.

If it is outside the Customer Relationship Center Hours of Operation, contact Roadside Assistance. 

Additional Information

How do I get a Fast Charging Adapter?
How do I find an upgraded Tesla Supercharger?
How do I enable Plug & Charge?

Back to the Fast Charging Adapter Hub

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.