How do I add a service history record to my Ford account?

You can add information about your vehicle maintenance and repairs on the Ford Support website using the steps below. 

Adding a Service Record 

Select the method you are using from the drop-down options below to learn how to add service records to your Ford account. 

Ford Support Website on a Computer

  1. Go to the Ford Support website.
  2. Select the Account icon (f8c150e1-51e0-4264-b345-1f24ba0837bb.png).
  3. Choose Sign In.
  4. Enter your Email and Password.
  5. Click Sign In
  6. Select the Account icon.
  7. Choose <Your First Name> Account.

    Note: If you have multiple vehicles in your account, use the arrow to the right of the screen to scroll to your preferred vehicle. 

  8. Select Service History.
  9. Click Add Record.
  10. Input the following details:
    • Mileage
    • Date
    • Total Cost
    • Service Location
    • Services Performed
  11. Add Notes if needed. 
  12. Read and acknowledge the privacy policy by checking the box.
  13. Click Save

If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Live Chat option.

Ford Support Website on a Mobile Device

  1. Go to the Ford Support website.
  2. Tap the Menu button.
  3. Tap the My Account dropdown.
  4. Select Sign In.
  5. Enter your Email and Password.
  6. Select Sign In.
  7. Choose Menu.
  8. Tap the My Account dropdown.
  9. Select <Your First Name> Account.

    Note: If you have multiple vehicles in your account, swipe right on your vehicle image to scroll to your preferred vehicle. 

  10. Choose Service History.
  11. Tap Add Record.
  12. Input the following details:
    1. Mileage
    2. Date
    3. Total Cost
    4. Service Location
    5. Services Performed
  13. Add Notes if needed. 
  14. Read and acknowledge the privacy policy by checking the box.
  15. Select Save

If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Live Chat option.


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