Support>Ford Services>Parts and Service>How do I manage service records in the FordPass App?

How do I manage service records in the FordPass®* App?

Using the Service screen in FordPass, you can update or delete your vehicle maintenance or repair history. Use the steps below for more information.

Managing Service History in FordPass

Select one of the options below for steps to edit or remove your service history:

Editing Service Records

To change a service record in FordPass:

  1. Open the FordPass App.
  2. Go to the Service screen. 
  3. Tap Service History.
  4. Select the Service Record you want to edit.
  5. Tap Edit Record.
  6. Make any necessary edits. 
  7. Select Save Record. 

Notes: 

  • For service records manually entered, you have 90 days from the date added to make edits.
  • Dealer entries can only be edited by your dealership. 

Deleting Service Records

To remove a service record in FordPass:

  1. Open the FordPass App.
  2. Go to the Service screen. 
  3. Tap Service History.
  4. Select the record you want to delete. 

  5. Tap Delete.

    Note: A pop-up message will appear confirming that you are permanently removing the record. 

  6. Select one of the following:
    • Yes, Delete - if you want to remove the record.
    • Cancel - if you want to void your request. 

Notes:

  • Both vehicle owners and non-vehicle owners can delete manually added records.
  • Records added by a Ford Dealer can only be deleted by the dealer.

If you need further assistance, contact a Guide using the Account > Help options in FordPass.

Additional Information

How do I add service records to FordPass?
How do I manage my service history receipts in FordPass?

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.