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What should I do if the Active Park Assist* feature is not working in my Ford?

You can find possible reasons why your vehicle's Active Park Assist feature may not be functioning properly in this article.

Active Park Assist Troubleshooting

Select your Active Park Assist issue from the drop-down options below to learn what may be causing it.

System Unable to Detect a Vehicle, Curb, or Object to Park By

Possible causes Active Park Assist is not able to find a parking space:

  • There is not enough room for your vehicle.
  • The traction control is off. 

System Not Searching for Parking Space

Possible causes Active Park Assist is not looking for a parking space:

  • The traction control is off.  
  • The transmission is in reverse (R). Your vehicle must be moving forward to be able to detect a parking space. 

System Not Offering a Parking Space

Possible causes Active Park Assist is not showing you a parking space:

  • The sensors may be blocked (e.g., snow, ice, or dirt buildup). Blocked sensors can affect how the system functions.  
  • There is not enough room in the parking space for your vehicle to safely park.
  • There is not enough space for the parking maneuver on the opposite side of the parking space. 
  • The parking space is more than 5 ft or less than 2 ft away.  
  • The vehicle speed is greater than 22 mph for parallel parking or greater than 19 mph for perpendicular parking.  
  • You recently disconnected or replaced the battery. After you reconnect the battery, you must drive your vehicle on a straight road for a short time.  

System Not Correctly Positioning Vehicle in a Parking Space

Possible causes Active Park Assist is not placing your vehicle correctly in a parking space:

  • Your vehicle is rolling in the opposite direction of the current transmission position (e.g., rolling forward when in reverse [R]).   
  • An irregular curb along the parking space prevents the system from correctly aligning your vehicle.
  • Vehicles or objects bordering the space may not be correctly parked.  
  • Your vehicle stopped too far past the parking space.
  • The tires may not be correctly installed or maintained (e.g., not inflated correctly, improper size, or of different sizes).  
  • A repair or alteration changes the detection capabilities.
  • A parked vehicle has a high attachment (e.g., salt sprayer, snowplow, or moving truck bed). 
  • The parking space length or position of parked objects changes after your vehicle passes the space.  
  • The temperature around your vehicle quickly changes (e.g., driving from a heated garage into the cold, or after leaving a car wash).  

If you have addressed the possible reasons your Active Park Assist may not be working and you are still experiencing issues, contact your Ford Dealer.

Additional Information

How do I use Active Park Assist?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. See your Owner's Manual for details and limitations.