FordPass Oil Life Service Reminder Frequently Asked Questions (FAQs)
The oil life service reminder feature is designed to provide you with a better understanding of when your vehicle will require an oil change. The Intelligent Oil Life Monitor calculates the percentage of oil life remaining (from 100% to 0%) and factors in engine temperatures, idling, towing and other driving habits. Using FordPass®*, you can view your oil life service reminders, estimates, and notifications. See the FAQs below for more information.
Requirements
- You must have a vehicle added to FordPass.
- Your vehicle is equipped with the FordPass® Connect** 4G modem.
- Your vehicle must support the Intelligent Oil Life Monitor feature within the instrument cluster.
- You must be willing to share your vehicle's Connected Vehicle Data with Ford Motor Company.
Oil Life FAQs
To learn more about how the Oil Life feature works and its compatibility with FordPass, select from the drop-down options below.
What is the Oil Life Service Reminder feature?
For vehicles with a FordPass Connect 4G modem, the oil life display and service reminders will include estimates with respect to time and distance. Oil Life Service Estimations are based on several factors, which can include driving habits and patterns that can change depending on miles driven over time. Because of this, your estimates may or may not show a complete 12 months or 10,000 miles/16,000 kilometers.
- For instance, if your vehicle idles significantly, the intelligent oil life monitor may alert you to change the oil at 7 months/4,000 miles. After the oil change is confirmed, the estimates provided will be for 7 months/4,000 miles.
- Likewise, if your vehicle is driven more than 10,000 miles/16,000 kilometers within a shorter timeframe, the estimates will not reflect one year, but will reflect 10,000 miles/16,000 kilometers.
What is the difference between Oil Life, Oil Life Service Reminders, and Oil Life Service Reminder Estimates?
- Oil Life (Intelligent Oil Life Monitor) - the percentage (%) of oil life remaining.
- Oil Life Service Reminders - the alerts/notifications reminding you to service your vehicle.
- Oil Life Service Reminder Estimates - the estimated due date/distance remaining until service is due.
Do all vehicles support the Oil Life Service Reminder?
Most vehicles that have engine oil in North America, and are equipped and connected, will support the oil life service reminder. Vehicles that do not support an Intelligent Oil Life Monitor within the instrument cluster will not have the oil life service reminder.
What are the Oil Life Service Reminder notification types?
The oil life service reminder will show the following notifications:
| Notification | Description |
| Time to Plan | This appears if an oil life service reminder estimate is available, and the estimated due date is within 30 days. The estimated due date and distance remaining will be displayed. |
| Change Engine Oil Soon | This notification mirrors the messaging you receive in your vehicle once your vehicle’s remaining oil life is at 5%. The estimated due date and distance remaining will be displayed if the service reminder estimate is available. |
| Change Engine Oil Now | This notification mirrors the messaging you receive in your vehicle once your vehicle’s remaining oil life is at 0%. At this point, the estimated service date is set to the date the vehicle reached 0%, and the distance remaining is set to 0 miles/kilometers. |
| Past Due | This appears if an oil life service reminder estimate is available and the oil life remaining stays at 0% for 14 days or is driven more than 500 miles/800 kilometers, |
Is there a driving distance requirement to receive oil life estimates?
To receive the estimated due date and distance remaining, your vehicle must have been driven for 150 trips. At that point, the driving pattern can be detected and the estimates can be considered valid. If the driving pattern is not predictable, the service estimates will not be displayed.
How do I enable Oil Life Service Reminders?
If you have FordPass Connect enabled on your vehicle and mobile device, no additional setup is required. However, we recommend to update to the latest version of FordPass.
Is there ever a time when Oil Life Service Reminders or Estimates would not be available?
Oil life service reminders will not appear or be delayed if your vehicle is not connected to Ford due to poor reception.
Service estimates may not display when your vehicle is brand new, your vehicle has not been driven for more than 3 days, or the driving pattern has varied significantly from previous vehicle usage. The service estimates will be provided once a driving pattern has been created.
How can the Oil Life Service Reminder be reset?
The Oil Life Service Reminder and estimate reset process is the same as resetting the Intelligent Oil Life Monitor within the vehicle. Consult your vehicle's owner's manual for procedures on how to reset the Intelligent Oil Life Monitor.
- For vehicles that receive service reminder estimates, in most cases, your vehicle must be operated for one trip/drive cycle following the Intelligent Oil Life Monitor reset before the remaining oil life and the oil life service estimates reflect the reset.
- For vehicles equipped with a 4G modem, it may require that your vehicle be operated for one trip/drive cycle that is more than one mile following the Intelligent Oil Life Monitor reset before the oil life service reminder and estimates reflect the reset. This may cause the oil life display in FordPass to differ from the in-vehicle display for a short period. This ensures that an actual oil life reset has been performed.
Important:
- If FordPass does not update immediately, do not attempt to reset the Intelligent Oil Life Monitor.
- It is recommended for Do-It-Yourself owners, who prefer to change their own oil, to ensure that the vehicle ignition is cycled off following the oil life reset and the vehicle is restarted. This will ensure that the update process in the cloud is initiated. The cloud should update the oil life within three vehicle trips.
If you experience any issues after the drive cycle is complete, contact a Guide using the Account > Contact Help options in FordPass.
Additional Information
Where can I view my vehicle's oil life in the FordPass App?
*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
**FordPass® Connect, the FordPass® App., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.