How do I manage my service history receipts in the FordPass®* App?

To add or delete a receipt for your service record, use the directions below. 

Service History Receipt Management Options

Select one of the options below for instructions.

Add a Receipt for Service History 

To add your receipt to your service record:

  1. Open the FordPass App. 
  2. Navigate to the Service screen.
  3. Tap Service History
  4. Locate and tap your service record. 
  5. Select Edit Record.
  6. Tap Add Receipt
  7. Select Add Receipt
  8. Tap your input choice:
    • Take Photo - capture a live image of your receipt using your device's camera.
    • Choose Photo - select a photo of your receipt from your device's photo album. 

      Notes: 

      • If the image upload is approved, you can select to edit and block-out personal information before saving it to your record. 
      • If the image upload fails, an error banner will display advising you to try again.
      • You can add another receipt, if needed.
  9. Tap Done

Delete a Receipt for Service History 

To delete your receipt from your service record, follow the steps below.

Important: This action is permanent. You will not be able to recover any deleted receipts. 

  1. Open the FordPass App. 
  2. Navigate to the Service screen.
  3. Tap Service History
  4. Locate and tap your service record. 
  5. Select Edit Record.
  6. Tap Manage Receipts
  7. Locate the receipt you want to delete. 
  8. Select Delete.
  9. Tap Yes, Delete to complete your request. 
  10. Select Done

If you need further support, contact a Guide using the Account > Help options in FordPass. 

Additional Information 

How do I add a service record to FordPass?
How do I manage my existing service record(s) in FordPass?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.