How do I manage my service history receipts in the FordPass®* App?
To add or delete a receipt for your service record, use the directions below.
Service History Receipt Management Options
Select one of the options below for instructions.
Add a Receipt for Service History
To add your receipt to your service record:
- Open the FordPass App.
- Navigate to the Service screen.
- Tap Service History.
- Locate and tap your service record.
- Select Edit Record.
- Tap Add Receipt.
- Select Add Receipt.
- Tap your input choice:
- Take Photo - capture a live image of your receipt using your device's camera.
Choose Photo - select a photo of your receipt from your device's photo album.
Notes:
- If the image upload is approved, you can select to edit and block-out personal information before saving it to your record.
- If the image upload fails, an error banner will display advising you to try again.
- You can add another receipt, if needed.
- Tap Done.
Delete a Receipt for Service History
To delete your receipt from your service record, follow the steps below.
Important: This action is permanent. You will not be able to recover any deleted receipts.
- Open the FordPass App.
- Navigate to the Service screen.
- Tap Service History.
- Locate and tap your service record.
- Select Edit Record.
- Tap Manage Receipts.
- Locate the receipt you want to delete.
- Select Delete.
- Tap Yes, Delete to complete your request.
- Select Done.
If you need further support, contact a Guide using the Account > Help options in FordPass.
Additional Information
How do I add a service record to FordPass?
How do I manage my existing service record(s) in FordPass?
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.