Why is the Smart Hitch feature no longer working in the FordPass^®* App?

As of Feb. 28, 2023, the Smart Hitch and Onboard Scales features are no longer available in the FordPass App. However, you will still have access to the features when using your in-vehicle SYNC** screen. 

For more information on in-vehicle functionality, take a look at our Onboard Scales and Smart Hitch how-to video. 

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*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.