How do I authorize another user in the FordPass App?
You can authorize other users access to remote commands for your vehicle in FordPass by sending an email invite.
Important: This feature is only available in FordPass version 5.11.0 or later.
Requirements
The invited user(s) must:
- Have a FordPass®* account registered under the email address where the invite is being sent.
- Have the vehicle added to their account.
Invite Another Driver Using FordPass
To approve vehicle connection access:
- Log in to the FordPass App.
- Go to the Vehicle screen.
- Scroll down and tap Settings.
- Select Vehicle Access.
- Tap Invite Driver(s).
- Enter the email address of the driver you want to invite.
- Select Invite.
- Review the prompt and confirm the spelling of the email address.
- Select Yes, Invite if you want to continue.
- Select Cancel to void your request.
- Complete your device authentication.
Note: This varies based on your device's security settings.
Once complete, the invited driver should receive an email from Ford Motor Company informing them of the request and they will need to accept the invite.
Vehicle Access Frequently Asked Questions (FAQs)
Select from the drop-down options below for more information related to vehicle access FAQs.
Which FordPass app version allows me to send and receive invitations?
FordPass version 5.11 and later supports inviting new users to access your vehicle. Both the sending and receiving users must be on version 5.11.
Can I open invitations on my desktop?
No – you must use your smartphone with the Ford app downloaded and an account created to accept invitations. The account email must match the email that the invitation was sent to.
Will I still be able to request vehicle access on 5.11 and later?
No – starting on version 5.11, you must receive an invitation to access a vehicle that already has at least one authorized user.
When I invite someone to use my vehicle in the FordPass App, will they be able to invite new drivers themselves?
Yes – once a user is invited and accepts the invitation, they will have the same permissions as the original authorized user.
If there are access requests for my vehicle and I upgrade to 5.11, will I still be able to accept those access requests?
Yes – you will still be able to give users access that are on previous versions of FordPass.
Can I cancel an invitation after it is sent?
No – while you cannot cancel an invitation, it will expire after 24 hours at which point you can clear it from your vehicle access page.
I just purchased a vehicle from a private party, and I cannot authorize myself to use FordPass because the previous owner is still authorized. What can I do?
Simply perform a factory reset in the vehicle to clear all previously authorized users. This will allow you to authorize yourself in the vehicle.
If you experience any issues, contact us through Account > Contact Help using FordPass.
Additional Information
How do I connect to my FordPass®** Connect modem?
Why does my FordPass modem activation status show as pending?
*FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
**FordPass® Connect, the FordPass App, and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.