How do I remove my Phone As A Key™* using FordPass®**?
You can delete your Phone As A Key using FordPass or via your vehicle's SYNC®† screen. Use the steps below for more information.
Important:
Deleting a Phone As A Key device also deletes any Backup Start Passcodes associated with it.
Note: Deleting or resetting the Backup Start Passcode does not impact the Phone As A Key setup.
- You can only delete keys associated with your FordPass account.
- If your device is lost or stolen, contact a Guide for key removal assistance.
Removing Phone As A Key
Select from the dropdowns below for steps on how to delete your Phone As A Key.
FordPass App
To remove your key using FordPass:
- Log in to the FordPass App.
- Go to the Vehicle screen.
- Scroll down and select the Vehicle Settings.
- Tap Phone as a Key.
- Select the Delete next to the device you want to remove.
- Tap Delete on the pop-up message.
Once done, the device key list will no longer display the deleted key. When the deletion is successful, the user will receive a confirmation email.
Deleting Keys via SYNC
To remove a key using SYNC, complete a Phone As A Key reset using the steps below:
- Safely enter your vehicle.
- Ensure that your vehicle is on, running, parked, and in a well-ventilated safe area.
- Tap Settings.
- Select General.
- Scroll down and select Reset.
- Tap FordPass Connect Reset.
- Select Phone As A Key Reset.
- Tap Continue.
All Phone As A Key devices will be removed.
If you experience any issues, contact a Guide for additional assistance.
Additional Information
How do I set up Phone As A Key?
How can I view the status of my Phone As A Key?
*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.
**FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.