Support>FordPass>Wi-Fi Hotspot>How do I view my Ford's Wi-Fi Hotspot data usage?

How do I view my Ford's Wi-Fi Hotspot data usage?

You can view your remaining Wi-Fi®* Hotspot data percentage using the FordPass®** App or your SYNC®† 4 or SYNC 4A screen.

Important: This feature is only available in the FordPass 4.X Experience.

Viewing Your Internet Usage 

Select one of the drop-down options below for more details on how to access your hotspot data usage. 

Using the FordPass App

To view your Wi-Fi Hotspot data usage in FordPass:

  1. Ensure the following conditions are met:
  2. Log in to FordPass.
  3. Go to the Vehicle screen.
  4. Select Features & Settings.
  5. Tap Wi-Fi Hotspot.

FordPass will display:

  • Your data plan type.
  • Approximate data usage.
  • The data expiration date.

Notes: 

  • The Manage My Account option will route you to the AT&T website.
  • The Wi-Fi Settings option allows you to edit the Wi-Fi password and name.

If you experience issues, contact a Guide using the Account > Help options in FordPass.

Using your SYNC 4 or SYNC 4A screen

To view your Wi-Fi Hotspot data usage on your SYNC screen:

  1. Access your vehicle. 
  2. Ensure your vehicle is on, running, in Park (P), and located in a well-ventilated area. 
  3. Select the Home icon.
  4. Tap on Vehicle Hotspot.
  5. Select Data Usage.

The Data Usage section on SYNC 4 or SYNC 4A will display:

  • Your data plan type.
  • Approximate data usage.
  • The data expiration date.
  • The Refresh button to reload all Wi-Fi information.
  • Low data warnings at 75%, 90%, and 100% usage.

If you experience any issues, contact our Customer Relationship Center for additional support. 

Additional Information 

What is the FordPass In-Vehicle Wi-Fi feature?
How do I turn on my Wi-Fi Hotspot connection?
How do I set up my Wi-Fi Hotspot data plan?
Which vehicles are equipped with Wi-Fi Hotspot functionality?

*Wi-Fi® hotspot includes complimentary wireless data trial that begins upon AT&T activation and expires at the end of 3 months or when 3GB of data is used, whichever comes first. To activate, go to www.att.com/ford.

**FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. 

†Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

††FordPass® Connect, the FordPass® App., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi® hotspot.