How can I obtain a payoff letter for my Ford Credit retail account?

How can I obtain a payoff letter for my Ford Credit retail account?

For your convenience, this information is available online through Account Manager for retail accounts only.

  • Sign in to Account Manager and view your payoff by clicking on the "View Payoff Amount" link near the "Payment progress" bar on the landing page. This will generate a letter that includes your payoff amount, good-until date and payoff mailing address. 
  • We will typically issue your paid-in-full documents within 7–10 business days of receiving the payoff. Please review your contact information provided within Account Manager and update if appropriate.

Note: If you lease your vehicle through Ford Credit, please see "How do I purchase my leased vehicle?" for more information.