How do I log in to my Ford or FordPass®* account?
You can log in to your Ford account on the Ford website or your FordPass account on the FordPass App.
Important:
- Your login credentials are the same for your Ford and FordPass App accounts.
- You must already have created a Ford account or a FordPass App account to log in.
Signing in to Your Ford Account
Choose a dropdown below based on your preferred sign-in method:
Through the Ford Website Using a Computer
To sign in to your Ford account on the Ford website using a computer:
- Go to ford.com.
- Select the Account icon
. - Click Sign In.
- Enter your email address and password.
- Choose Sign In.
You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.
If you experience any issues, contact the Customer Relationship Center at 1-800-392-3673 or through our Live Chat option.
Through the Ford Website Using a Mobile Device
To sign in to your Ford account on the Ford website using a mobile device:
- Go to ford.com.
- Tap the Menu dropdown.
- Select My Account.
- Choose Sign In.
- Enter your email address and password.
- Tap Sign In.
You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.
If you experience any issues, contact the Customer Relationship Center at 1-800-392-3673 or through our Live Chat option.
Through the FordPass App
To sign in to your FordPass account on the FordPass App:
- Open the FordPass App.
- Select Sign In.
- Enter your email address and password.
- Tap Sign In.
You are now signed in to your FordPass account. You will remain logged in on your device unless you manually log out of the FordPass App.
If you experience issues while trying to sign in to the FordPass App, contact a Guide for additional support.
Additional Information
How do I change the email associated with my Ford account?
How do I reset the password to my Ford account?
How do I delete my Ford account?
*The FordPass® App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.