What should I do if I am unable to create a Ford Account?
You might get an error message when trying to create a Ford Account. Certain rules apply to the email address that you use to register:
- Ensure you are using Chrome, Edge, or another browser to create your Ford account. Ford websites no longer support the Internet Explorer browser.
- The email address should have only one "@" symbol.
- Certain special characters are not allowed, such as spaces, closing braces, semicolons, and tick marks.
- The length of the email address before the "@" symbol should be more than one character (e.g., "a@aol.com" will fail because it is only one character).
- Do not add a period after "@."
- Do not use any of the following values:
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If you receive error messages such as "Call failed, please try again later" or "Account Already Exists," contact the Ford Customer Relationship Center using our Live Chat option or by calling 1-800-392-3673.