24S44: Mustang (2022-2023) Steering Wheel Oscillation Recall
Support>Recall>Recalls and FAQs>24S44: Mustang (2022-2023) Steering Wheel Oscillation Recall

2022—2023 Ford Mustang® — Steering Wheel Oscillation Recall

6312c7a8-64d9-4d82-bf06-e586d46033b1.jpg

Recall Reference Number: 24S44

Building vehicles you can count on is one of our most important jobs, which is why Ford has issued a voluntary safety recall for some 2022–2023 Mustang models.

On these models, the steering wheel may oscillate without warning (alternating clockwise/counterclockwise) during steering due to the electric power-assisted steering (EPAS) providing unintended steering assist. This unintended steering assist could lead to loss of vehicle control while driving, increasing the risk of a crash.

Dealers will update the software in the vehicle’s Power Steering Control Module (PSCM). Complimentary Ford Pickup & Delivery may be provided at participating Ford Dealerships. Ford has not issued instructions to stop driving your vehicle under this safety recall.

For questions or concerns about safety recall 24S44, please call us at 866-436-7332. A Ford recall team member will be happy to assist you.

As always, thank you for being a Ford Owner.

 

Frequently Asked Questions

What is the issue tied to this safety recall?

The steering wheel may oscillate without warning (alternating clockwise/counterclockwise) during steering due to the electric power-assisted steering (EPAS) providing unintended steering assist. This unintended steering assist could lead to loss of vehicle control while driving, increasing the risk of a crash.

What is the cause of the issue?

Affected vehicles have an incorrect steering torque sensor calibration.

What is the repair?

Dealers will update the software in the vehicle’s power steering control module (PSCM).

When will you notify customers?

Ford expects to begin sending letters to customers in August 2024.

Will there be a charge to customers?

No

 

RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.

FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.

HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.