How do I reset the SYNC system?
A system reset, also known as a module reset, is designed to restore SYNC®* functionality without deleting any data that you have stored.
Performing a System Reset with a Power Button
If your vehicle is equipped with a Power button on the entertainment center, press and hold both the Power button (center of the Volume knob) and the Seek Right button** for 10 seconds.
Performing a System Reset without a Power Button
If your vehicle is not equipped with a Power button on the entertainment center, press and hold both the Volume Down and Seek Right buttons** on the steering wheel column for 10 seconds.
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**The actual location and appearance of the buttons can vary by vehicle year and model. Refer to the Owner's Manual for information specific to your vehicle.