Support>SYNC>Getting Started with SYNC>How do I connect to a Wi-Fi network with SYNC?

How do I connect SYNC to a Wi-Fi network?

Connecting to a Wi-Fi* network with SYNC®** requires you to know the password of the network you are attempting to access and inputting it into the SYNC system.

Connecting SYNC to Wi-Fi

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.). 

Select your SYNC generation from the drop-down options below to learn how to connect to a Wi-Fi network. If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Note: If your SYNC generation is not listed, it is not capable of connecting to a Wi-Fi network.

Identifying Your Ford's SYNC Gen

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Ford has offered.

SYNC 4A | SYNC 4

  1. Tap the Settings or Home icon on your vehicle's SYNC screen.
  2. Select Connectivity.
  3. Press Manage Wi-Fi Networks.
  4. Toggle the System Wi-Fi slider to On.
  5. Tap View Available Networks. Your system will display available networks. You can also search for hidden networks by selecting Add a Network.
  6. Select an available Wi-Fi network.
  7. Enter the network password if prompted.

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

SYNC 3

  1. Press Settings on your vehicle's SYNC screen.
  2. Scroll to the right and select Wi-Fi & Hotspot.
  3. Select System Wi-Fi. 
  4. Toggle the Wi-Fi slider to On.
  5. Select View Available Networks.
  6. Select a Wi-Fi network from the list of networks that display. 
  7. Enter the Wi-Fi network's password, if prompted. 

When you are connected, a Wi-Fi Connectivity icon will show on your SYNC screen. After you add a network, your vehicle will automatically connect to it when in range.

Additional Information

How do I pair my phone with SYNC?

*Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device, or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance®.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.