Support>SYNC>Getting Started with SYNC>How do I find my SYNC ESN?

How do I find my Ford vehicle's Electronic Serial Number?

You can locate your Electronic Serial Number (ESN) with your SYNC®*/Digital Experience system using the instructions contained in this article.

You may need your ESN when contacting SiriusXM®** or when attempting to update your SYNC Navigation maps.

Locating your ESN

Based on your vehicle's touchscreen display, select Digital Experience or the SYNC generation from the drop-down options below to learn how to find your vehicle's ESN. If you need assistance identifying your SYNC generation, refer to the SYNC Visual Reference Guide.

Digital Experience

Digital Experience has three different ESNs.

  • The Infotainment ESN starts with "1SE." 
  • The Onboard Modem ESN starts with "1TR." 
  • The Sirius ESN is referred to as the "SiriusXM Radio ID." 

To locate your ESN using Digital Experience:

  1. Tap the Apps icon or the Vehicle icon on your Digital Experience screen.
  2. Select Settings.
  3. Swipe up on the Settings menu and select System.
  4. Swipe up the System menu and select About infotainment system.
  5. Scroll up or down the list to view the appropriate ESN:
    • Infotainment serial number (ESN)
    • SiriusXM radio ID
    • Onboard modem serial number

SYNC 4A

SYNC 4A has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings or the Home icon on your vehicle's SYNC screen. 
  2. Select General.
  3. Choose About SYNC.

Locating the ESN for SiriusXM

  1. Tune to channel "0" on SiriusXM on your vehicle's SYNC screen. 
  2. Select SXM Now Playing.
  3. Scroll to and select Help and Support.  

SYNC 4

SYNC 4 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General.
  3. Choose About SYNC.
  4. Scroll down until you see SYNC Serial Number (ESN).

Locating the ESN for SiriusXM

  1. Tune to channel "0" on SiriusXM on your vehicle's SYNC screen. 
  2. Select SXM Now Playing.
  3. Scroll to and select Help and Support.  

SYNC 3

SYNC 3 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select General Settings.
  3. Choose About SYNC.

Locating the ESN for SiriusXM

  • Option 1
    1. Tap Settings on your vehicle's SYNC screen.
    2. Choose SIRIUS.
  • Option 2
    1. Tap Audio on your vehicle's SYNC screen.
    2. Select SIRIUS.
    3. Tune the Satellite Radio to channel "0".

Note: If you have a 2016 model year vehicle and the SYNC Navigation map ESN does not display, update to SYNC software version 3.0 or newer. 

SYNC with MyFord Touch®

SYNC with MyFord Touch has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Locating the ESN for SYNC Navigation Map Updates

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select Help.
  3. Choose System Info. The ESN will be displayed on the System Info screen. 

Locating the ESN for SiriusXM

Tune to channel "0" on your SYNC system. The ESN will display on your screen. 

SYNC with Voice-Activated Navigation

SYNC with Voice-Activated Navigation has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W." 
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID."

Next-Generation Navigation

  1. Press the Info button, which is a lowercase "i" with a square around it.
  2. Tap System Info on your vehicle's touchscreen to view your ESN.

Navigation "P" Version

  1. Press the Menu button on the left side of the screen.
  2. Tap System Information.
  3. Use the arrows on the touchscreen to locate the ESN.

SYNC Generation (Gen) 1

SYNC Gen 1 has two different ESNs.

  • The ESN for SYNC Navigation map updates should start with a "V" or a "W."
  • The ESN for SiriusXM is also called the "Radio ID Number" and the "SiriusXM Radio ID." 

Locating the ESN for SYNC Navigation Map Updates

  1. Press the Menu button on your vehicle's SYNC system.
  2. Use the up and down arrows to scroll through the menu options until you see System Info.
  3. Click Ok.
  4. Use the up and down arrows to locate the ESN.

Locating the ESN for SiriusXM

Advise the customer to simultaneously press and hold the Sirius and Preset 1 buttons on their vehicle's SYNC system to view the ESN.

Additional Information

How do I get the latest Navigation map updates?
How do I adjust the Navigation volume?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

Actual screens may vary. See your Owner’s Manual for information specific to your vehicle.

**All SiriusXM services require a subscription, sold separately by SiriusXM after the trial period. Your SiriusXM service will automatically stop at the end of your trial unless you decide to subscribe. If you decide to continue service after the trial, the subscription plan chosen will automatically renew and be charged according to your chosen payment method at the then-current rates. Fees and taxes apply. See the SiriusXM Customer Agreement & Privacy Policy at www.siriusxm.com for full terms and how to cancel, which includes online methods, or calling 1-866-635-2349. Available in the 48 contiguous United States, D.C., and Puerto Rico (with coverage limits and capable receiver). Visit listenercare.siriusxm.com for the most current service area information. The availability of some services and features is subject to device capabilities and location restrictions. All fees, content, and features are subject to change. SiriusXM, Pandora, and all related logos are trademarks of Sirius XM Radio Inc. and its respective subsidiaries.