How do I use SYNC voice commands?

Select a resource in the table below to help you identify your vehicle's SYNC generation.

Enabling Wake Words

To turn on voice commands with SYNC 4A:

1. Tap Settings on your vehicle's SYNC screen. If you see a Home icon instead of Settings, select the Home icon.
2. Press Voice Control.
3. Tap Listen for Wake Word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass^®†,” “OK Ford SYNC,” or “Hello Ford.”

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

1. Tap Settings on your vehicle's SYNC screen. If you see a Home icon instead of Settings, select the Home icon.
2. Tap Voice Assistant.
3. Select the wake word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass^®†,” “OK Ford SYNC,” or “Hello Ford.”

Using Voice Commands

• Once the wake word is selected, you can say it and then state a voice command.

• A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.
   

  

Note: A long press of the Push-to-Talk button will alert Android Auto^†† or Apple CarPlay, if connected. Your voice commands will go through the app instead of the SYNC system.

Enabling Wake Words

To turn on voice commands with SYNC 4:

1. Select Settings on your vehicle's SYNC screen. 
2. Press Voice Control.
3. Tap Listen for Wake Word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass^®†,” “OK Ford SYNC,” or “Hello Ford.”

Setting the Wake Word

You can set the wake word instead of using the default. To do so:

1. Select the vehicle drawer on the SYNC touchscreen. 
2. Press Settings.
3. Tap Voice Assistant.
4. Select the wake word.
   
   Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass^®†,” “OK Ford SYNC,” or “Hello Ford.”

Using Voice Commands

• Once the wake word is selected, you can say it and then state a voice command.

• A short press of the Push-to-Talk button on the steering wheel can be used instead of the wake word.
   

  

Note: A long press of the Push-to-Talk button will alert Android Auto^†† or Apple CarPlay, if connected. Your voice commands will go through the app instead of the SYNC system.

To use voice commands with SYNC 3:

1. Press the Voice Control button on the steering wheel.
    

   
2. Say a voice command.

Note: When Apple CarPlay or Android Auto^†† is active, SYNC 3 Voice Recognition is disabled and voice commands will be unavailable.

To use voice commands with SYNC with MyFord Touch, press the Voice button on your steering wheel. A message will appear in the bottom, left-hand corner of your SYNC screen telling you your vehicle is "listening" and ready for your voice command.

• You can press the Voice button and say, "What can I say?"
• You can press the question mark icon on your SYNC screen for a list of suggested commands.
• You can press the Voice button and say, "Help." For example, to get help with phone commands, you can say, "Phone Help."
• For a complete list of commands:
  1. Press Settings on your vehicle's SYNC screen.
  2. Tap Help.
  3. Select Voice Commands.

When you see a "Success" or "Failure" message in the bottom, left-hand corner of your SYNC screen, the voice session is over, and you will have to press the Voice button again to start a new session.

Important: Your phone must be paired with and connected to SYNC.