Support>SYNC>SYNC 4>How do I accept Software Updates using SYNC?

How do I accept Software Updates using SYNC®*?

You can accept SYNC 4A and SYNC 4 Software Updates through your SYNC status bar or the System Updates menu.

If either the  

SYNC Update Download icon

 or  

SYNC Download icon with Lock symbol

  icon appears on your vehicle's SYNC screen, you need to accept a Software Update.

Accepting Software Updates

Select your SYNC generation from the drop-down options below to learn how to accept Software Updates:

Note: If you need assistance determining the generation of your SYNC system, view the SYNC Visual Reference Guide. 

SYNC 4A

Option 1

  1. Press the Update Available icon in the status bar on your vehicle's SYNC screen.
  2. Tap Update to accept the update.

Option 2

  1. Tap the Settings or the Home icon on your vehicle's SYNC screen.
  2. Select System Updates.
  3. Press Update Details.
  4. Tap Update to accept the update.

Important: If Automatic Updates and Notifications are off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via Software Updates.

SYNC 4

Option 1

  1. Press the Update Available icon in the status bar on your vehicle's SYNC screen.
  2. Choose Update Available.
  3. Tap Update to accept the update.

Option 2

  1. Tap Settings on your vehicle's SYNC screen.
  2. Press System Updates.
  3. Tap Update Details.
  4. Tap Update to accept the update.

Important: If Automatic Updates and Notifications are off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via Software Updates.

Additional Information

What are Software Updates?
How do I change my SYNC automatic update settings?

*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.