Support>SYNC>SYNC 4>How do I renew my SYNC 4 Connected Navigation services?

How do I renew my SYNC Connected Navigation plan?

Before the end of your SYNC®* 4A or SYNC 4 Connected Navigation (90-day trial)** or Connected Built-In Navigation† (3 years of service) trial, you will receive alerts reminding you that your service trial will end. You will need to manually renew the service within 30 days of the expiration date.

To renew:

  1. Log in to your Ford Account.
  2. Select the Connected Services link associated with your vehicle. If the Connected Services icon is On, you know that action is required.
  3. Choose Renew.
  4. Select Next to review your order and payment information.
  5. Accept the Terms & Conditions.
  6. Choose Complete Purchase.

A receipt will be sent to you via your preferred communication method.

Notes: 

  • Connected Navigation subscriptions are non-refundable.
  • Credit card information is not stored.

Additional Information

What are the Connected Navigation options?
How do I activate my Connected Navigation trial?

*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Connected Navigation: Navigation services require SYNC® 4 and FordPass® Connect (optional on select vehicles), complimentary Connected Service and the FordPass® App (see FordPass Terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. Annual service contract is required for connected navigation services.

†Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.