Support>SYNC>SYNC 4>How do I switch Live Traffic on and off?

How do I turn Live Traffic on and off with SYNC?

You can turn Live Traffic on or off in your SYNC®* settings menu. Live Traffic is a Connected Navigation (3 Years of Service or 90-day Trial) service for eligible vehicles that provides routes to destinations using real-time traffic information. 

Changing Live Traffic Settings

Select your SYNC generation from the drop-down options below to learn how to enable or disable the Live Traffic feature. If you need assistance identifying your SYNC generation, refer to the SYNC Visual Reference Guide.

SYNC 4A

  1. Tap the Settings or Home icon on your vehicle's SYNC screen.
  2. Press Nav. 
  3. Select the Wrench/Screwdriver icon. 
  4. Choose Settings.
  5. Tap Traffic. 
  6. Press the Traffic on Map tile.
  7. Choose Traffic On or Traffic Off.

SYNC 4

  1. Press Nav. 
  2. Select Menu. 
  3. Press the Traffic on Map tile.
  4. Choose Traffic On or Traffic Off.

Additional Information

How do I renew my SYNC Connected Navigation plan?

*Connected Navigation: Navigation services require SYNC®4 and FordPass® Connect (optional on select vehicles), complimentary Connected Service and the FordPass® App (see FordPass® Terms for details). Eligible vehicles receive a complimentary 90-day trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a FordPass member account. Annual service contract is required for connected navigation services.

Connected service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features.

FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

**Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.