Ford BlueCruise Frequently Asked Questions

BlueCruise is a driver-assist technology that builds upon Intelligent Adaptive Cruise Control with Stop-and-Go and Lane Centering to enable hands-free highway driving. BlueCruise helps make driving easier, more enjoyable, and less stressful, whether on long road trips, stop-and-go traffic, or your daily commute. BlueCruise accelerates, brakes, and keeps you centered in your lane with your hands off the wheel. However, you must keep your eyes on the road because a driver-facing camera monitors head position and eye gaze to ensure you are paying attention.

BlueCruise differs from other competitors by offering true hands-free highway driving on 97% of controlled-access highways called hands-free Blue Zones. BlueCruise works in collaboration with the driver. Unlike some competitor systems, you can temporarily take over the steering within the lane and BlueCruise stays engaged without turning off. 

Ford BlueCruise operates on 97% of controlled-access highways (also known as interstates, freeways, or expressways) across the U.S. and Canada in areas we call hands-free Blue Zones. View our interactive map to see where the hands-free Blue Zones are located.

You can verify your BlueCruise access and status, and renew the service, on the FordPass^®** App or your Ford Account under the Connected Services tile. If the vehicle has Ford BlueCruise capabilities, it will appear here and include your activation status.

See the table below to compare BlueCruise versions:

Ford Co-Pilot360 Technology is a suite of available advanced driver assistance features to help keep you in command of your vehicle. BlueCruise builds on these technologies to provide hands-free highway driving capability.

The timeline of delivery for specific software updates is not available. Make sure to have automatic software updates turned on and a daily schedule set on your vehicle to ensure updates are downloaded to your vehicle as soon as they are available. 

Ford BlueCruise cannot be used while towing. 

If you are a 2021-2023 model-year Mustang Mach-E owner, and you have a BlueCruise-equipped vehicle, you are currently eligible for the BlueCruise 1.3 update. 

We do not have specific timing to share, but Ford is working on delivering the software update to BlueCruise-equipped 2021-2023 model-year Mustang Mach-E vehicles. As for other vehicle lines, we do not have additional details to share at this time. 

It is a large software package that must be delivered in stages and is currently underway to Mustang Mach-E customers. We are working quickly to get this delivered to customers. 

To prepare for the update (if you have not done so already), we recommend having: 

• Automatic software updates turned on.
• A software update recurring schedule set for a time that your vehicle is typically parked (e.g., overnight).

You may have noticed that if you go into your in-vehicle screen settings, there is no longer a toggle option to turn the settings off. The toggle option to turn these features on and off will be refreshed with a future software update. 

If you want to turn off your BlueCruise functionality for any reason, you can do so by toggling off the Lane Centering with Hands-Free slider within the Adaptive Cruise Control menu in Driver Assistance settings.

If you are impacted by this, it will be addressed with a future software update. Look for this feature to be renamed to Predictive Speed Assist.

The BlueCruise 1.3 software update is a large package, and this software rollout is done in segments as we update multiple system modules, including the in-vehicle screen. 

Based on your model year, you may experience a delay in getting updates via Settings on the in-vehicle screen. 

This will all be restored with a future software update. We also want to assure you that the sequence in which we roll out the software update has a thoughtful process on the backend.

Ford is committed to protecting customer privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all customer data.

Yes. Ford is committed to protecting your privacy and ensures appropriate consent is obtained before the collection and use of all customer data.

Yes. Ford can receive speed and location data from connected vehicles if you provide appropriate consent.

Ford vehicles wirelessly transmit data in various ways, depending on the feature or service, such as: 

• Wi-Fi.
• Embedded cellular modem.
• Wired or plugged-in cellular devices.

Ford requires your consent to share data. The release of that data to a sufficient legal authority such as law enforcement will require a valid subpoena, court order, or law enforcement warrant.