Who is eligible to receive Deductible Reimbursement?

Customers with select 2024-2025 F-150 (excluding F-150 Lightning) and Super Duty trucks and an active Ford Security Package plan may be eligible for Deductible Reimbursement. Eligibility varies by Model, Model Year and State. Currently available in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Maine, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wisconsin, Wyoming

How can I get the Ford Security Package?

The Ford Security Package is included for a year from new warranty start date on select 2024-2025 F-150 trucks and select 2025 Super Duty trucks. However, activation is required. Activate your included year in the FordPass® app by navigating to Connected Services. No credit card required.

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Q: What if my vehicle is stolen?

Stay safe. We’ll walk you through the steps to help get your vehicle back. Step 1 — Call the police. Your local law enforcement will help you file a report — make note of the police report number and contact information to provide to the Ford Call Center agent Step 2 — Call us at 1-866-861-0419 You can call us at this number or through the FordPass® app. We’ll take it from here: Our Call Center agent will verify the police report with law enforcement. Our agent will then start tracking your vehicle’s location and disable Factory Reset functionality. You will receive a confirmation email from our agent with a summary of the case details. Our Call Center will engage police to check for case updates, share updated locations, and request updates on your behalf. Step 3 — If your vehicle is successfully recovered: The police will let you know it's been recovered. Re-engage our Call Center to deactivate tracking and initiate Recovery Mode. You will receive a Recovery Mode confirmation email. Your vehicle is returned to you by law enforcement. And at any time after you’ve activated the service, you can reach out to our dedicated Call Center 24/7 through FordPass — go to Account > Stolen Vehicle Services > Call Us.

Q: What’s the difference between Stolen Vehicle Services and the Ford Security Package?

We first rolled out Stolen Vehicle Services with Theft Alerts to select 2024 F-150® trucks. For select 2024-2025 F-150 (excluding F-150 Lightning®) and Super Duty® trucks with SYNC® 4 version 2.1.6.4, we’ve expanded that offering to include Start Inhibit and, in certain states, Deductible Reimbursement is also available. This is now called the Ford Security Package, which also includes Stolen Vehicle Services.

Q: How much does the Ford Security Package cost?

The Ford Security Package is included for a year with the purchase of a select 2024-2025 F-150 truck or select 2025 Super Duty truck from new vehicle warranty start date. After the first year, pricing starts at $7.99/mo or $79.99/year. Customers can cancel anytime.

Theft happens. Don't let it happen to you.

The Ford Security Package alerts you to threats and helps you act fast to keep your truck and your stuff safe. Included for a year from new vehicle warranty start date^*.

Protect what matters using the FordPass^® app

Theft Alerts

Set up push notifications from the FordPass® app so you're alerted if someone is tampering with your truck. Customize the alerts that are best for you:

Potential Intrusion: If someone is breaking into your vehicle, or when cabin movement is detected with the vehicle locked.

Forecful Impact: If someone or something hits your truck or lifts it up to be towed.

Unexpected Location: If your truck's GPS location changes without the engine or battery being powered on.

Door Open: Get alerts anytime your door is opened for any reason.

Start Inhibit

Lost or stolen key? Going away for awhile? Remotely lock down your truck so it can't be started even if someone has an authorized key nearby. Start Inhibit is available on your FordPass home screen so that you can activate at any moment with a simple on-off-slide button.

For extra assurance, when you turn on Start Inhibit, FordPass also gives you an optional one-time use deactivation PIN, so you can choose whether you turn it back off in FordPass or by tapping the PIN into the center screen of your truck.

Start Inhibit requires SYNC® 4, version 2.1.6.4. '24 or '25 F-150® and Super Duty® trucks currently on a prior SYNC version must update software to version 2.1.6.4 to access Start Inhibit feature.

Stolen Vehicle Services

Ford has your back if your truck is stolen. When you activate the Ford Security Package, Ford gives you a dedicated 800# or one-tap calling in the app that connects you to a live Ford agent who will work directly with law enforcement to help track and attempt to recover your truck if it's stolen.

Deductible Reimbursement

Sometimes, thieves still get their way. If you're enrolled in the Ford Security Package, then you're protected by Deductible Reimbursement. Ford will cover your deductible costs up to $2,500 related to damage or loss caused by vehicle theft and reimburse you once you've provided the required information. Deductible Reimbursement availability varies by state.

As of Feb 3, 2025, Deductible Reimbursement is currently only available in AK, AL, AZ, AR, CO, CT, DE, GA, HI, ID, IL, IN, IA, KS, ME, MI, MN, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, WI, WV, WY and DC. Thefts that occur prior to Feb 3, 2025 are not eligible for Deductible Reimbursement. Additional states may become eligible in the future. Deductible Reimbursement not available in Canada.

Included for a year from new vehicle warranty start date on:

2025 F-150®

2025 Super Duty®

2024 F-150®

A million vehicles are stolen every year.^*

Don't let yours be next. Activate now in FordPass.

FAQs

Questions about setting up your Ford Security Package? Visit the Owner Support page.

What if my vehicle is stolen?

What's the difference between Stolen Vehicle Services and the Ford Security Package?

Who is eligible to recieve Deductible Reimbursement?

How do I get the Ford Security Package?

How much does the Ford Security Package cost?

Need Help?

Call, chat or email us to get help downloading FordPass®, activating your modem, or managing your Connected Services. We’re here to help.

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Theft happens. Don't let it happen to you.