Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  114 results
                  Escape 2010-2012 Cargo Area Liner

                  Escape 2010-2012 Cargo Area Liner

                  SKU: 8L8Z6111600AB

                  $130.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
                  F-150 2015-2023 Cross Bars

                  F-150 2015-2023 Cross Bars

                  SKU: LL3Z9948016A

                  $235.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
                  Bronco 2Dr 2021-2024 Fixed Lid Cargo Area Enclosure

                  Bronco 2Dr 2021-2024 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00A

                  $499.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
                  Bronco 2024 MOLLE Panel - LH

                  Bronco 2024 MOLLE Panel - LH

                  SKU: VN2DZ99425B64A

                  $369.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Super Duty 2017-2025 Side Box Storage for 8ft Bed

                  Super Duty 2017-2025 Side Box Storage for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Maverick 2022-2025 Crossbar Kit

                  Maverick 2022-2025 Crossbar Kit

                  SKU: NZ6Z9948016A

                  $315.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
                  Escape 2013-2019 Charcoal Cargo Cover

                  Escape 2013-2019 Charcoal Cargo Cover

                  SKU: KJ5Z7845440AA

                  $190.00

                  Bronco 2Dr 2021-2024 Small Cargo Area Enclosure

                  Bronco 2Dr 2021-2024 Small Cargo Area Enclosure

                  SKU: VM2DZ78115A00B

                  $519.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
                  Bronco 2024 MOLLE Panel - RH

                  Bronco 2024 MOLLE Panel - RH

                  SKU: VN2DZ99425B64B

                  $389.00

                  Shipping: Ships by Jan. 4
                  Pickup: Free at Dealer
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