Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  McGard Tailgate Lock

                  McGard Tailgate Lock

                  SKU: VFL3Z18168B

                  $29.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tailgate Liner Kit

                  Maverick 2022-2025 Tailgate Liner Kit

                  SKU: NZ6Z9900038C

                  $85.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Black Bed Mat

                  Maverick 2022-2025 Black Bed Mat

                  SKU: NZ6Z99112A15B

                  $170.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tailgate Assist

                  Maverick 2022-2025 Tailgate Assist

                  SKU: VNZ6Z99406A10A

                  $50.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 BedRug Sportliner with Tailgate Cover for 4.5' Bed

                  Maverick 2022-2025 BedRug Sportliner with Tailgate Cover for 4.5' Bed

                  SKU: VNZ6Z9900038A

                  $239.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  SKU: VNZ6Z99501A42F

                  $1,299.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  Maverick 2022-2025 BedRug Impact Bed Mat with Tailgate Cover for 4.5' Bed

                  SKU: VNZ6Z9900038B

                  $289.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BC

                  $4,599.00+ $266.00 Installation

                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by Apr 15
                  Pickup: Free at Dealer
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