Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2018-2020 Paintable Fender Flares

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                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 DeeZee Door Hinge Covers for A & B Pillar for 4 Door Model

                  Bronco 2021-2025 DeeZee Door Hinge Covers for A & B Pillar for 4 Door Model

                  SKU: VM2DZ16C764A

                  $389.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  F-150 2021-2023, Fender Flares

                  F-150 2021-2023, Fender Flares

                  SKU: VRL3Z16268B

                  $559.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  F-150 2025 Fender Flares

                  F-150 2025 Fender Flares

                  SKU: VRL3Z16268A

                  $559.00

                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Satin Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828B

                  $499.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  Bronco 4Dr 2021-2025 Soft Canvas Bimini Top

                  SKU: VM2DZ54500W00D

                  $389.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  SKU: P2DZ10C744A

                  $675.00

                  Shipping: Ships by Apr 7
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Air Design® Satin Black Fender Flares

                  Maverick 2022-2025 Air Design® Satin Black Fender Flares

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                  $669.00

                  Shipping: Ships by Apr 7
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