Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Rear Bumper Protector

                  Mustang Mach-E 2021-2025 Rear Bumper Protector

                  SKU: MJ8Z17B807A

                  $100.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Steel Full Body Bash Plate for Vehicles with Modular Front Bumper

                  Bronco 2Dr 2021-2025 Steel Full Body Bash Plate for Vehicles with Modular Front Bumper

                  SKU: MB3Z5D032D

                  $870.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  SKU: VRR3Z19A412E

                  $589.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2025 Transmission Underbody Shield

                  Expedition 2022-2025 Transmission Underbody Shield

                  SKU: NL1Z5D032C

                  $330.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Low Profile Side Window Air Deflectors

                  Escape 2013-2019 Low Profile Side Window Air Deflectors

                  SKU: VJ5DZ18246A

                  $109.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  SKU: VPZ6Z16C900A

                  $99.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  Mustang GT500 2020-2022 Outdoor Large Wing Full Vehicle Cover Black with White Print

                  SKU: VLR3Z19A412P

                  $429.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Smoke Side Window Air Deflectors 2-Piece Set

                  Reg Cab Smoke Side Window Air Deflectors 2-Piece Set

                  SKU: VGL3Z18246F

                  $39.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2011-2014 Rear Bumper Protector

                  Edge 2011-2014 Rear Bumper Protector

                  SKU: BT4Z17B807A

                  $100.00

                  Shipping: Ships by Apr 8
                  Pickup: Free at Dealer
                  Add to Cart
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