Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2024 Paint Protection Film Kit

                  F-150 2021-2024 Paint Protection Film Kit

                  SKU: VLL3Z2120000A

                  $399.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  SKU: VM2DZ54502H07B

                  $189.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025 Areoskin Hood Protector

                  Expedition 2025 Areoskin Hood Protector

                  SKU: VSL1Z16C900A

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit

                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit

                  SKU: VRK9Z2120000A

                  $389.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412F

                  $1,059.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00L

                  $419.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  Bronco 2Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00H

                  $419.00

                  Shipping: Ships by Apr 21
                  Pickup: Free at Dealer
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                  Explorer 2011-2015 Rear Bumper Protector

                  Explorer 2011-2015 Rear Bumper Protector

                  SKU: BB5Z17B807A

                  $100.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Paint Protection Film Kit

                  Super Duty 2023-2025 Paint Protection Film Kit

                  SKU: VPC3Z2120000A

                  $419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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