Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  93 resultsfor "Exterior"
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Roof Crossbar Kit for use with Large Awnings by Overland

                  Roof Crossbar Kit for use with Large Awnings by Overland

                  SKU: VL1PZ7855100B

                  $609.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  SKU: VM1PZ16268BC

                  $499.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100G

                  $219.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  Bronco Sport 2021-2025 Gatorback Heavy Duty Splash Guards Rear Pair

                  SKU: VM1PZ16A550B

                  $299.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by Apr 23
                  Pickup: Free at Dealer
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