Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2021-2024 Air Design® Exterior Trim Hood Scoop

Bronco 2021-2024 Air Design® Exterior Trim Hood Scoop

SKU: VM2DZ16C630B

$449.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 w/Rock Rails Gatorback Bucking Bronco Logo Splash Guards Front Pair

SKU: VM2DZ16A550C

$499.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima Awning

Yakima Awning

SKU: VKB3Z99000C38E

$469.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 Yakima Hitch Extension for use with Yakima Carriers Only

Bronco 2021-2024 Yakima Hitch Extension for use with Yakima Carriers Only

SKU: VM2DZ7855100E

$79.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 2021-2024 Visco Hood Cowl/Stripes Retro Design

Bronco 2021-2024 Visco Hood Cowl/Stripes Retro Design

SKU: VM2DZ6320000C

$309.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Yakima® Rack Mounted Kayak Carrier w/o Lock

Yakima® Rack Mounted Kayak Carrier w/o Lock

SKU: VKB3Z7855100EB

$269.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Rock Rails

Bronco 4Dr 2021-2024 Rock Rails

SKU: M2DZ78102D30BA

$745.00

Pickup Required

Pickup: Free at Dealer

Yakima Large Perimeter Fence Kit for Cargo Platform

Yakima Large Perimeter Fence Kit for Cargo Platform

SKU: VM2DZ7855100G

$269.00

Shipping: Ships by Dec. 30

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

Bronco 4Dr 2021-2024 Steel Full Body Bash Plate for vehicles with Modular Front Bumper

SKU: MB3Z5D032E

$870.00

...

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