Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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80 resultsfor "Exterior"

Escape 2013-2019 Low Profile Side Window Air Deflectors

SKU: VJ5DZ18246A

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Rack Mounted Lockable Cargo Box

Yakima Rack Mounted Lockable Cargo Box

SKU: VKB3Z7855100FB

$769.00

Pickup Required

Pickup: Free at Dealer

THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Tow Recovery Hook

Tow Recovery Hook

SKU: 6M2Z17A954A

$40.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Overland Stand Alone Changing Room/Shower

Overland Stand Alone Changing Room/Shower

SKU: VNB3Z99000C38C

$319.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Escape 2017-2019 Lund Aeroskin Smoke Hood Deflector

Escape 2017-2019 Lund Aeroskin Smoke Hood Deflector

SKU: VGJ5Z16C900A

$89.00

Pickup Required

Pickup: Free at Dealer

Escape 2020-2024 Trailer Hitch 2" Receiver

Escape 2020-2024 Trailer Hitch 2" Receiver

SKU: LJ6Z19D520AA

$475.00

Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

SKU: VLV4Z17626B

$99.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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