Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Exterior

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81 resultsfor "Exterior"

Black Flat Splash Guards Front or Rear Pair

Black Flat Splash Guards Front or Rear Pair

SKU: E6TZ16A550AA

$35.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

Thule Force XT Large Roof Mounted Cargo Box

Thule Force XT Large Roof Mounted Cargo Box

SKU: VM1PZ7855100J

$749.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Thule 60" Roof Rack Cross Bar Kit

Thule 60" Roof Rack Cross Bar Kit

SKU: VDL2Z7855100A

$609.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

Thule Hitch Mounted Bicycle Carrier for 4 Bikes

SKU: VM1PZ7855100BA

$459.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

Trailer Hitch Ball Mount 1 1/4" Class II

Trailer Hitch Ball Mount 1 1/4" Class II

SKU: BL8Z19A282A

$30.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

Explorer 2020-2025 Clamp On Cross Bars 2pc Set

Explorer 2020-2025 Clamp On Cross Bars 2pc Set

SKU: LB5Z7855100AC

$325.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

Explorer 2011-2019 Side Window Air Deflectors

Explorer 2011-2019 Side Window Air Deflectors

SKU: VGB5Z18246A

$99.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Explorer 2025, Lighted Front Grille Ford Oval

Explorer 2025, Lighted Front Grille Ford Oval

SKU: VRL2Z8213A

$309.00

Shipping: Ships by Apr 19

Pickup: Free at Dealer

Add to Cart

...

28 - 36 of 81 results