Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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174 resultsfor "Exterior"

Super Duty 2023-2025 Air Design® Tailgate Spoiler

Super Duty 2023-2025 Air Design® Tailgate Spoiler

SKU: VPC3Z9944210A

$249.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

THULE Ladder Rack

THULE Ladder Rack

SKU: VJL3Z9955100A

$1,209.00

Shipping: Ships by Jan. 10

Pickup: Free at Dealer

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

SKU: VPC3Z16A550V

$649.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

...

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