Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  170 resultsfor "Exterior"
                  Black Splash Guards with Stainless Steel Insert - SRW

                  Black Splash Guards with Stainless Steel Insert - SRW

                  SKU: CL3Z16A550T

                  $170.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  SKU: VPC3Z99425A34A

                  $369.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  SKU: BC3Z19H282A

                  $485.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  SKU: PC3Z15A416A

                  $170.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $755.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  Super Duty 2023-2025 Lighted Ford Oval Front LED without Front Camera

                  SKU: VMC3Z8A224B

                  $309.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  Super Duty 2023-2025 Matte Black Tailgate Lettering

                  SKU: VPC3Z9942528HB

                  $99.00

                  Shipping: Ships by Apr 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450EB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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