Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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79 resultsfor "Exterior"

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Adjustable Bed Rack

Yakima Adjustable Bed Rack

SKU: VKB3Z9955100B

$1,468.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Yakima Bike Carrier Hitch Swing Adaptor

Yakima Bike Carrier Hitch Swing Adaptor

SKU: VKB3Z7855100N

$439.00

Pickup Required

Pickup: Free at Dealer

Maverick 2022-2025 Gatorback Rear Splash Guards with Black Oval Logo

SKU: VNZ6Z16A550D

$289.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Maverick 2022-2025 Gatorback Front Splash Guards with Black Oval Logo

SKU: VNZ6Z16A550C

$289.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Thule Lift Assist Kayak Carrier

Thule Lift Assist Kayak Carrier

SKU: VKB3Z7855100Z

$959.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Nov. 27

Pickup: Free at Dealer

...

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