Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

SKU: VJR3Z17F828A

$289.00

Pickup Required

Pickup: Free at Dealer

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Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

SKU: VHR3Z63280B10AF

$269.00

Shipping: Ships by Apr 22

Pickup: Free at Dealer

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Mustang 2015-2023 Matte Clear 7" Over the Top Dual Stripe Kit

Mustang 2015-2023 Matte Clear 7" Over the Top Dual Stripe Kit

SKU: VPR3Z6320000A

$469.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

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Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

SKU: VJR3Z6344210C

$249.00

Shipping: Ships by Apr 22

Pickup: Free at Dealer

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Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

SKU: VKR3Z63279D36AP

$269.00

Shipping: Ships by Apr 22

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