Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

Mustang GT500 2020-2022 Indoor Red Full Car Cover for Small Wing Models

SKU: VLR3Z19A412C

$299.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

SKU: VJR3Z6344210C

$249.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

Mustang 2010-2014 Right Hand Side Quarter Panel Scoop

Mustang 2010-2014 Right Hand Side Quarter Panel Scoop

SKU: AR3Z63279D36AA

$135.00 + $70.00 Installation

Pickup Required

Pickup: Free at Dealer

Mustang 2024-2025 Air Design® Yellow Splash Quarter Window Scoop Kit (Coupe)

Mustang 2024-2025 Air Design® Yellow Splash Quarter Window Scoop Kit (Coupe)

SKU: VPR3Z63280B10AL

$359.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

SKU: VRR3Z19A412A

$589.00

Shipping: Ships by Feb. 9

Pickup: Free at Dealer

...

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