Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Air Design® Atlas Blue Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Atlas Blue Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AD

                  $359.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412A

                  $299.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  SKU: DR3Z17F828BA

                  $190.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Convertible, Low Spoiler

                  SKU: VRR3Z19A412B

                  $589.00

                  Shipping: Ships by Feb. 8
                  Pickup: Free at Dealer
                  Mustang 2018-2023 White Single Hood Stripe Kit

                  Mustang 2018-2023 White Single Hood Stripe Kit

                  SKU: VJR3Z6320000DB

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  Mustang 2010-2014 Left Hand Side Quarter Panel Scoop

                  SKU: AR3Z63279D37AA

                  $135.00 + $140.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  SKU: VKR3Z63279D36AF

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  SKU: VKR3Z63279D36AA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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