Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Exterior

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17 resultsfor "Exterior"

Heavy Duty Splash Guards Front or Rear Pair

Heavy Duty Splash Guards Front or Rear Pair

SKU: CL3Z16A550J

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit 2015-2024 DWR Molded Splash Guards Rear Pair

Transit 2015-2024 DWR Molded Splash Guards Rear Pair

SKU: EK3Z16A550CA

$110.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Trailer Hitch 2 5/16" Ball 1" Shank

Trailer Hitch 2 5/16" Ball 1" Shank

SKU: BL3Z19F503A

$35.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Heavy Duty Stainless Splash Guards Front or Rear Pair

Heavy Duty Stainless Splash Guards Front or Rear Pair

SKU: CL3Z16A550K

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit 2015-2024 Stainless Steel Dual Rear Wheel Covers w/ Air Max Kit

Transit 2015-2024 Stainless Steel Dual Rear Wheel Covers w/ Air Max Kit

SKU: VFK4Z1130A

$639.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

SKU: VEK4Z16C900A

$89.00

Pickup Required

Pickup: Free at Dealer

Transit 2015-2024 Heavy Duty Splash Guards Front Pair

Transit 2015-2024 Heavy Duty Splash Guards Front Pair

SKU: FK4Z16A550A

$170.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Transit 2015-2018 Trailer Hitch Electrics Kit

Transit 2015-2018 Trailer Hitch Electrics Kit

SKU: JK4Z15A416B

$345.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

10 - 17 of 17 results