Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Chrome Plated Rectangular 5 Inch Step Bars

Chrome Plated Rectangular 5 Inch Step Bars

SKU: R1WZ16450B

$855.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Expedition 2022-2024 Air Design® Matte Black Paintable Body Kit

Expedition 2022-2024 Air Design® Matte Black Paintable Body Kit

SKU: VML1Z78200B72AD

$746.15

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Coupe with Low Spoiler

SKU: VRR3Z19A412U

$469.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

SKU: VML3Z9910146J

$369.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

SKU: LC3Z16A550AA

$110.00

Shipping: Ships by Jan. 19

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Thule OverCast Awning

Thule OverCast Awning

SKU: VKB3Z99000C38FB

$639.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Mustang 2011-2012 Front Lower Fascia w/o Fog Lights

Mustang 2011-2012 Front Lower Fascia w/o Fog Lights

SKU: BR3Z17626AB

$315.00

Pickup Required

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Bronco 2021-2024 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 4-Door

Bronco 2021-2024 VISCO Custom Graphics Blackout Package Hood Cowl and Stripe for 4-Door

SKU: VM2DZ6320000E

$219.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

SKU: VML1Z78200B72AC

$1,229.00

Shipping: Ships by Jan. 19

Pickup: Free at Dealer

...

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