Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1,170 resultsfor "Exterior"
                  Thule Paddleboard & Canoe Adaptor

                  Thule Paddleboard & Canoe Adaptor

                  SKU: VML3Z9955100C

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  SKU: VR1WZ9942528AB

                  $69.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412G

                  $299.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AC

                  $359.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

                  SKU: PJ6Z19D520AB

                  $475.00

                  Shipping: Ships by Apr 25
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2022 Outdoor Gray Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412L

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  SKU: VML3Z16268BC

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CF

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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