Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Explorer 2020-2025 Smoke Low Profile Side Window Air Deflectors

SKU: VLB5Z18246A

$89.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

Super Duty 2017-2025 UnderCover Left Hand Side Pivot Storage Box

SKU: VHC3Z17N004C

$239.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

SKU: VNZ6Z99132A08C

$49.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Supercrew Low Profile Side Window Deflectors by Lund

SKU: VML3Z18246K

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Supercab Low Profile Side Window Air Deflectors by Lund

SKU: VJL3Z18246B

$109.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

Bronco Sport 2021-2024 Black Molded Splash Guards Rear Pair - Not compatible with Fender Flares

SKU: M1PZ16A550BA

$60.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Tube Step Bars

Bronco 4Dr 2021-2024 Tube Step Bars

SKU: M2DZ16450BC

$645.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Maverick 2022-2025 Molded Splash Guards Front Pair

Maverick 2022-2025 Molded Splash Guards Front Pair

SKU: NZ6Z16A550AA

$60.00

Shipping: Ships by Dec. 29

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Bronco 2024 Trailer Tow Kit

Bronco 2024 Trailer Tow Kit

SKU: VP2DZ15A416B

$499.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

...

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