Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Escape 2020-2022 Front & Rear Black Ford Ovals

Escape 2020-2022 Front & Rear Black Ford Ovals

SKU: NL8Z9942528AA

$160.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

Mustang 2021-2023 Blue & White Full Vehicle Cover for High Wing Models

SKU: VMR3Z19A412E

$299.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

SKU: VPC3Z9942528FC

$69.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Mustang 2019-2020 WeatherShield Full Car Cover w/ Bullitt Logo

SKU: VKR3Z19A412A

$449.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

Bronco 4Dr 2021-2024 Paintable Fender Flares

Bronco 4Dr 2021-2024 Paintable Fender Flares

SKU: VMB3Z16268G

$549.00

Pickup Required

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F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with F-150 on Black Surround

SKU: VPL3Z16A550B

$299.00

Shipping: Ships by Jan. 16

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Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

Super Duty 2023-2025 Gatorback Front Splash Guards Platinum Stainless

SKU: VPC3Z16A550E

$359.00

Shipping: Ships by Jan. 16

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Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

SKU: VRR3Z19A412P

$589.00

Shipping: Ships by Jan. 16

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C-MAX 2013-2018 Molded Splash Guards Front Pair

C-MAX 2013-2018 Molded Splash Guards Front Pair

SKU: AM5Z16A550A

$60.00

Shipping: Ships by Jan. 16

Pickup: Free at Dealer

...

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