Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Reg Cab Chrome Side Window Air Deflectors

Reg Cab Chrome Side Window Air Deflectors

SKU: VFL3Z18246C

$119.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

Edge Titanium AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

SKU: NT4Z9942528FA

$280.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

SKU: VKB3Z16268B

$489.00

Pickup Required

Pickup: Free at Dealer

Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

SKU: VHR3Z63280B10AA

$269.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

F-150 2015-2020 Original Wraps Matte Black Hood Cowl Stripe Kit

SKU: VFL3Z9920000F

$179.00

Shipping: More inventory coming soon

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Bronco 4Dr 2021-2024 Sunrider Soft Vinyl Retractable Hard Top

Bronco 4Dr 2021-2024 Sunrider Soft Vinyl Retractable Hard Top

SKU: VM2DZ78501C25A

$1,459.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Mustang Coupe 2019-2023 California Special Full Car Cover

Mustang Coupe 2019-2023 California Special Full Car Cover

SKU: VKR3Z19A412C

$559.00

Shipping: More inventory coming soon

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Focus 2012-2018 Molded Splash Guards Front Pair

Focus 2012-2018 Molded Splash Guards Front Pair

SKU: BM5Z16A550C

$60.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

Bronco 2Dr 2021-2024 DeeZee Door Hinge Covers for A Pillar

Bronco 2Dr 2021-2024 DeeZee Door Hinge Covers for A Pillar

SKU: VM2DZ16C764B

$209.00

Shipping: Ships by Jan. 17

Pickup: Free at Dealer

...

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