Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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94 results

Edge 2021-2024 Trailer Hitch For 2" Receiver

Edge 2021-2024 Trailer Hitch For 2" Receiver

SKU: MT4Z19D520AA

$360.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2022 Chrome Tow Hook Kit

Super Duty 2017-2022 Chrome Tow Hook Kit

SKU: HC3Z17N808A

$225.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

SKU: LC3Z1A189AJ

$910.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

Transit 2020-2021 Hitch Wiring 4/7 Pin Harness

SKU: LK4Z15A416A

$355.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Super Duty 2023-2024 Trailer BLIS Kit

Super Duty 2023-2024 Trailer BLIS Kit

SKU: PC3Z14D453A

$755.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Transit Connect 2014-2023 Trailer Hitch 2" Receiver

Transit Connect 2014-2023 Trailer Hitch 2" Receiver

SKU: VDT1Z19D520H

$345.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

SKU: DL3Z17696BA

$550.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

Transit 2015-2018 Trailer Hitch Electrics Kit

Transit 2015-2018 Trailer Hitch Electrics Kit

SKU: JK4Z15A416B

$345.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

SKU: CL3Z19D520A

$375.00

Shipping: Ships by Feb. 8

Pickup: Free at Dealer

...

55 - 63 of 94 results