Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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23 results

Escape 2013-2019 Black Roof Rails

Escape 2013-2019 Black Roof Rails

SKU: DJ5Z7855100BA

$370.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

Thule Hitch Mounted Bicycle Carrier for 2 Bikes

SKU: VM1PZ7855100AA

$429.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Rack Mounted Stand Up Paddleboard Carrier

Yakima Rack Mounted Stand Up Paddleboard Carrier

SKU: VKB3Z7855100H

$359.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

THULE Rack-Mounted Cargo Box

THULE Rack-Mounted Cargo Box

SKU: VAT4Z7855100L

$539.00

Pickup Required

Pickup: Free at Dealer

Thule Hitch Mounted Tilting Bike Carrier

Thule Hitch Mounted Tilting Bike Carrier

SKU: VPL2Z7855100A

$819.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Dec. 29

Pickup: Free at Dealer

10 - 18 of 23 results